Privacy & Confidentiality
Your life is personal — and we treat it that way. At Beside, we keep your information private, secure, and used only for the purpose of supporting you. Here’s how we protect you and your data.
What We Collect
We only gather the information you choose to share with us, such as:
Your name and contact details
Your intake survey responses
Calendar or scheduling details necessary to provide support
Any documents or notes you send us to help with your services
We do not collect unnecessary data, sell data, or track activity outside of what’s required to run our business.
How Your Information Is Used
We use your information to:
Provide calendar, planning, and logistical support
Communicate with you about sessions, tasks, and updates
Maintain accurate booking and billing records
Improve our services and client experience
We never use your information for marketing without your permission.
How We Protect Your Information
All client information is stored securely using trusted third-party tools (Squarespace, Gmail, Google Calendar, Stripe, etc.).
Access is limited to Beside team members who directly support your service.
We never share your information with outside vendors without your approval.
Sensitive information (passwords, financial data, medical details) is never requested, stored, or handled.
Your Rights
You can request to:
View the information we have
Update or correct it
Ask us to delete your information
Opt out of any communication at any time
Just reach out at info@besidecollective.com.
Third-Party Services
We use third-party platforms (such as Squarespace, Stripe, Google, Calendly, Zoom, Slack) to operate our business. These services have their own privacy policies and take steps to protect your information as well.
Confidentiality Promise
Everything you share with Beside stays between us. Your routines, schedules, family details, and personal information are treated with the same confidentiality you would expect from a professional executive assistant.
Policy Updates
If we make any future updates to our privacy practices, we’ll post changes here so you always know what’s happening with your information.
If you want, I can also prepare a shorter micro-policy for your footer, or a “Plain Language – No Legalese” version.